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FUNWORLD ARTICLES
FUNWORLD
Safety Notes - July 2000
DEVELOPING
SAFETY TEAMWORK
These
days a large number of diverse systems and activities are scheduled
to operate simultaneously within our facilities. We are all expected
to explore ways of increasing our productivity and controlling cost
to ensure our competitive position in the industry. There have been
several initiatives in the past few years to improve efficiency
while retaining a safe environment. Perhaps one approach could be
to enlist all employees to participate in the program for safety
fulfillment rather than one small-dedicated group. This would not
require an increase in staff, and it certainly would increase the
safety awareness of the people who know best where progress can
be realized.
Studies
consistently show that the full range of activities under the broad
umbrella of "amusement industry activities" is among the safest
types of recreation or entertainment. This reputation is not due
to chance. It is a result of management emphasizing safety as a
top priority for every employee. Perhaps this brief review will
generate some ideas and enthusiasm for your facility in providing
safety for employees and guests.
Everyone
has a role on the team-For your safety program to be effective,
all levels of employees must participate. The program must have
the support of senior management. Senior management must determine
appropriate program-funding levels and provide direction for program
development. Managers and supervisors should be required to understand
the program significance and encourage participation in the program
by all employees. Most important. They must learn to accept suggestions
from all employees. Front-line employees must be alert to conditions
that can be addressed with their resources. They must also raise
issues with management that would require manager support, either
for funding or establishment of priorities.
An
important first step-When effecting total involvement at your facility,
you must include some baseline training. Explain the program expectations
and implementation strategy so that everyone has the same understanding.
Clearly state that all program goals will include awareness of employee
safety, customer safety, and facility protection. Emphasize that
management alone cannot make the program successful. An attitude
of teamwork must be developed around this program, and indications
of isolation between groups or departments must be avoided. Be sure
to include office staff, as they often are in a position to make
some unique observations throughout the facility. No one group of
employees has exclusive ownership of all creative and important
ideas.
Encourage
employees to take an extra minute for mopping up a spill and allow
them to walk outside their immediate area to latch a gate they notice
is open. Be aware that body language or outward appearance sets
the tone for program policy quicker than any written rules.
Safety
is a mindset-A well-planned program will not be successful if it
is covered in first-day training and then either overlooked or discouraged
by complacency or redirected priorities. Unfortunately it is not
as simple as sending everyone for an inoculation to ensure your
facility will be immunized from all unexpected conditions. Safety
is a result of everyone looking out for his or her own well being
as well as those of employees or guests in the area. After an initial
concentrated effort to raise the awareness of safety issues in your
areas, it should become second nature and the normal way of conducting
business every day.
A core
team-Members of management and frontline employees should be assigned
to attend regular scheduled meetings to review achievements and
set priorities for the continuation of the program. This team can
have rotating membership to encourage a more diverse representation,
but should have a core group that can provide continuity of direction.
Celebrate accomplishments-Set achievable goals that can be measured.
If unattainable goals are established, everyone will soon be discouraged.
Set realistic provisional goals and celebrate milestones.
This
will send the message that someone is monitoring progress, and that
the extra effort is appreciated. Celebrations can be simple or elaborate
depending upon level of achievement, program resources, or size
of organization.
When
you involve a greater number of employees in a safety program, it
automatically improves the level of awareness throughout your staff.
The level of accomplishment will amaze you when you encourage everyone
on the team to feel responsibility for themselves, fellow employees,
your guests, and facility assets.
When
you involve a greater number of employees in a safety program, it
automatically improves the level of awareness throughout your staff.
The level of accomplishment will amaze you when you encourage everyone
on the team to feel responsibility for themselves, fellow employees,
your guests, and facility assets.
A sincere
effort guided by clear direction can produce gratifying results.
FUNWORLD
Safety Notes - February 2000
Safe Is a Box -- Or Is It?
When
I recently asked our financial manager for his concept of "safe,"
he looked at me over his glasses and said, "Safe is a box in which
you place assets and other valuables." After a brief laugh, I realized
that he was right. Safety really is like a safe box or, in a broader
context, a safe location. Safety can also be thought of as the assets
you put in a secure place. These assets might be employees, customers,
or shareholders.
There
are some people who remain uncertain whether investing in safety
is worthwhile, because they have never experienced a major incident
at their facility. They may purchase insurance because specific
regulations or laws demand it. However, they are not convinced that
prudent investing of valuable assets is the best business move to
protect against things that "never" happen. In our industry we know
the valuable return we receive when assets of time and money are
invested in programs that protect our employees or create a safer
environment for our guests, who ultimately produce improved shareholder
equity.
Everybody
produces something. Everybody adds value to the product that we
are selling. In the simplest terms, it is guest satisfaction that
we produce. If we experience lost time from even one employee, we
lose the value that he or she normally contributes to our products.
This causes a reduction in the amount of product or service we are
providing. Let's say that a short-order cook can transform a fixed
amount of raw product (meat) into five times that value by producing
hamburgers. If you oversee an operation that produces 500 hamburgers
a day, you will be directly impacted if the short-order cook cuts
himself or herself with a kitchen knife while preparing the finished
product. Perhaps this reduction in productivity could have been
avoided with an investment such as a $20 metallic glove. Even this
simple investment would have provided a margin of safety against
loosing several hundred dollars in sales. We must be willing to
put $20 in our safe box to protect against the "unlucky" demon reaping
a far greater impact on our organization.
A minimal
investment in helmets, goggles, gloves, overalls, special boots,
special rigging and climbing harnesses, or diving equipment required
for underwater inspection and repair could mean the difference between
1,000 passengers per hour enjoying a ride and the ride being non-operational
while methods of repair are devised. A simple $10 sign that states
"2 FEET DEEP: DO NOT DIVE" could make the difference between a perfect
operational day or a day filled with crisis management decisions
and arrangements for public trust recovery caused by an unexpected
incident.
Safety
does not always require the purchase of a tool, protective piece
of equipment, or sign. Perhaps an employee safety training seminar,
a Standard Operating Procedure development program, or funding and
commitment for an Employee Safety Committee are necessary.
In
the amusement industry it is imperative that we pay attention to
all details. It takes more than having insurance, safety equipment,
signs, well-trained employees, and rides in the best possible operating
condition. We must consider all issues collectively, not individually,
where safety presents a concern to our guests. It is not enough
that the rides look like new and are in perfect running condition.
Every single aspect has to demonstrate a genuine commitment to safety
from all employees.
Sometimes
minor failures occur on a ride or attraction. Imagine for a moment
that in this situation, the guests standing in the queue see a maintenance
technician in a very soiled and greasy uniform checking out the
problem. His uniform is torn with a wrench protruding from the pocket.
He is wearing a backward baseball cap and an untied shoe. He chews
tobacco and kicks the control panel while he grumbles at the machine.
This is not an image that we would like our guests to be exposed
to. It would place doubt as to the level of competency our technician
possesses and the level of competency our company requires from
employees.
We
take every step necessary to make our visitors comfortable. Often
we must make an extra investment to ensure that our facility is
in a condition that makes guests feel comfortable. Employees performing
their duties in a safe manner, clean restrooms and restaurants,
and well maintained walking surfaces are just a few things that
can add to a guests perception of safety when they visit our facilities.
With
this in mind we actually can say to the financial directors, "Safety
is the millions of smiles that we make every year, thanks to the
assets and personal commitment that each of our employees invests
in a safe place." The "safe box" may not be black with a combination
lock on the front, but rather the boundaries of our total facility.
FUNWORLD
Safety Notes - November 1999
The
Case for Our Safety Record
The
amusement industry is in the business of providing fun for our guests.
From the smallest entertainment center to the largest theme park,
we create carefree environments for people to relax and enjoy themselves.
It is also fun environment for park staff and managers to work in;
though that enjoyment is tempered with the awareness that the safety
of their guests and colleagues must be foremost on their minds.
The
role of lAAPA's manufacturer and supplier members in creating this
environment equals that of operators. These companies constantly
expand facilities' potential to entertain with innovative games,
rides, and diversions that surprise and delight guests. And as they
design, construct, and test these rides and devices; they do so
with the awareness that safety is their first consideration and
their final mandate.
And
while the industry and popular press cover technological strides
that increase entertainment value, it is worth noting here that
comparable developments in safety have been made at a similarly
ambitious pace. Computers today allow for calculations during design
that not only improve the product, but reduce the probability of
error.
Achievements
in ride safety design have benefited as well from advances in other
industries that similarly strive to marry speed and safety. The
high-speed environments of the motor sports industry, for instance,
have spurred the development of materials that combine light-weight,
flexibility, strength, and durability. Such materials have played
a large role in improving the capabilities and safety of amusement
rides and devices. Linear induction technology was likewise borrowed
from the transportation industry.
The
Safety Payoff
This commitment to safety - from concept through operation - is
well illustrated by a host of independently gathered statistics.
Figures used by the United States government show that amusement
park rides constitute one of the safest forms of recreation available
to the public. The number of visits to fixed-site parks in the United
States grew in 1998 to approximately 300 million. The U.S. Consumer
Product Safety Commission (CPSC) estimates that of the 4,500 injuries
nationwide involving rides, only 36 resulted in hospitalization.
Fatalities related to fixed-site amusement rides have averaged just
2 per year over the past two decades, according to the CPSC.
Assuming
each guest takes only three rides (a very conservative estimate
since most amusement parks experience an average of six to eight
rides per guest) then a total of 900 million rides were taken in
the United States last year. The odds of being injured seriously
enough to require hospitalization is therefore 1 in 25 million and
the odds of being fatally injured are1 in 450 million. To give these
figures some context; more people are injured each year using such
items as televisions (37,401), first aid equipment (31,373), and
garden hoses (12,577) than are injured on or in amusement rides
of all types. Such statistical perspective can be gathered from
other sources as well. According to figures released in August 1999
by the National Highway Traffic Safety Administration, 141 people
have been killed by inflatable air bags in cars since 1990; that
is more than seven times the number of fatalities on fixed amusement
rides during the same period. The fact is that chances are much
greater that a guest will be injured while traveling to and from
an amusement facility than during his or her visit.
Moreover,
analysis of public documents and other relevant data consistently
shows that a substantial majority of ride-related injuries are due
to horseplay or other patron negligence rather than the condition
or operation of a ride. Clearly visible and understandable ride
warning signs are an important part of every safety program. Increasing
the guest understanding of the experience they are about to encounter
along with their personal requirement for capabilities and limitations
is meaningful for positive guest service.
Getting
the Message Across Despite the degree of safety these figures illustrate,
a string of accidents in the amusement industry in the late summer
has raised questions - by members of the media and government -
as to how such incidents can occur. While all of the statistics
demonstrate that amusement parks are very safe, the industry is
seriously concerned whenever a guest is hurt on any ride. Besides
being trained to deal professionally and efficiently with every
incident, operators work tirelessly to further improve and document
their safety procedures. They believe that the responsibility of
providing a safe environment rests first and foremost with them.
The front line operator is in the best position to have the greatest
significance on a positive guest experience for any park visit.
Through
programs relating to maintenance, operations, and personnel training,
facilities are actively and constantly engaged in promoting and
improving ride safety. Parks perform, their safety inspection programs
in daily, weekly, monthly, and yearly activities. They follow detailed
manufacturer guidelines to produce Standard Operating Procedures
(SOP) for inspection and safety. Many parks use third party specialty
companies to periodically inspect or reinspect rides. Like the airline
industry, ride device manufacturers identify critical components
for examination each year with the use of high tech X-ray and magnetic
particle procedures. Also as in the airline industry, maintenance
and inspection procedures are based upon the number of hours a ride
or device is operated, rather than by number of guests carried.
Parks
are also subject to various governmental codes and requirements.
State and/or local public officials perform a range of ride inspection
tests, and often assist park personnel with accident prevention
programs. Furthermore, facilities must pass rigorous "risk control"
inspections carried out by regulatory agencies or insurance companies
who work closely with a park's own operational and maintenance professionals
in developing and implementing the newest safety procedures. Ride
manufacturers also host and sponsor industry-wide safety seminars
on a regular basis that allows the forum for designers, manufacturers,
operators, inspectors, as well as insurance and legal experts to
come together for a time of formal classroom seminars, informal
networking, and sharing of firsthand experiences.
Safety
as a Community Concern Because safety is a principal concern of
the entire industry, a great deal of effort is dedicated to the
broad circulation of relevant expertise and data. IAAPA plays a
crucial role in this process and serves as a central information
clearinghouse. IAAPA also sponsors safety workshops where the latest
advances, standards, and techniques are shared and discussed. This
outreach and education is well attended internationally by ride
throughout the industry.
In
addition, IAAPA has produced a series of informative and easy-to-use
safety training aides including videotapes that are widely used
in the industry. IAAPA has also provided leadership in the development
of exacting amusement ride safety standards through its work with
the American Society for Testing and Materials (ASTM). The IAAPA
Safety and Maintenance Committee participants work closely with
the activities of the ASTM Committee F-24 on Amusement Rides and
Devices along with other international standards being developed
or altered. IAAPA member representatives from producers, operators,
and general interest segments have been active to establish a number
of important industry-wide safety standards.
American
Society For Testing and Materials (ASTM) is the standards generating
body for thousands of products and industries in the United States
to ensure consistent quality with a wide variety of products reaching
between bicycle helmets, aircraft parts, PVC pipe, and plastic bottles
regardless of the manufacturer. ASTM was founded in 1898 and is
a developer and publisher of technical information designed to promote
the understanding and advancement of technology and to ensure the
quality of commodities and services. Regardless of the manufacturer
of any specific product, such as an amusement ride or device, the
quality can be assured through the established and published standards.
The
ASTM F-24 Committee on Amusement Rides and Deuces was established
in 1978 and has generated standards on Design and Manufacture, Testing
Performance, Operation, Maintenance, Inspection, Classification
of Related Injuries, and Quality Assurance. These standards are
widely accepted in the industry and have been adopted by many states
and other governmental jurisdictions in whole or selected portions
as part of their "Ride Safety Regulations."
Conclusion
Ride safety is fundamental to the amusement industry. It is critical
to the success of the industry. The industry feels it has a moral
obligation and a business responsibility to create the safest possible
environment for its guests and employees because it is an issue
of public trust, and a decrease in public confidence will have an
adverse effect on our industry. To maintain and improve its Already
impressive safety record, the industry continuously strives to strengthen
its training, maintenance, and testing programs, adopts the latest
technologies and techniques, and abides by numerous state and local
licensing and inspection regulations. This unwavering commitment
to and obsession with safety has allowed the amusement ride park
industry to thrive in the United States for more than a century
and will ensure that it continues to provide safe and quality family
entertainment as we proceed into the next century.
FUNWORLD
Safety Notes - October 1999
SAFETY: A BASIC INSTINCT
As
we prepare for the next century, let us forget for a moment what
safety means as the concept we presently know. We must look back
to the times when humanity only used basic instinct against a world
of dangerous animals, weather, and, of course, a certain number
of unpredictable humans getting in trouble by themselves walking
around without safety codes and standards, warning signs, maintenance
programs, or 21st century technology. In those days everything was
dangerous.
Leaving
the cave was synonymous with getting lost, using fire meant you
could get burned, water meant you were subject to drowning, mountain
cliffs presented the danger of falling, snow presented a danger
of hypothermia, and animals presented the danger of being eaten.
If none of these things killed us, perhaps the neighbor's tribe
would start a war. With the passing of approximately a million years
and the gain of some intelligence, the night provided stars for
navigation, fire became an important element of civilization, water
was integral to transportation, and useful animals were domesticated
while the more dangerous kind were driven off or at least held at
bay.
We
banded together for mutual protection; tribes became kingdoms, kingdoms
became nations, and nations joined alliances. The underlying drive
behind these communities has been to band together for mutual protection.
And over time-as villages have grown into nations-we have enhanced
the quality and duration of life with practices and measures that
ensure our well-being. The result of all these measures has been
to create an extraordinary degree of safety. And safety today is
no longer something we strive for, but rather something we expect.
Something we even take for granted. Risk has become so uncommon
that, for a monthly fee, we can have other parties assume most of
it for us, as with insurance. And yet, with personal safety at its
highest level in the history of civilization, there remains in each
of us to some degree a primal longing for risk. People drive race
cars at speeds of 160 miles per hour, they climb cliffs without
ropes, and leap off of bridges with elastic cords tied around their
ankles. Others, with more caution, watch such stunts from the stands
and from their televisions for the vicarious thrill of witnessing
high levels of risk. They are drawn to the thrill even as the risk
prevents them from participating. Elsewhere on this continuum of
thrill seekers are those who seek the firsthand thrill without the
danger. They seek simulated risks, always pursuing more realistic
simulations, but in controlled environments where thrills come without
the corresponding danger. Such people, perhaps the largest of the
three groups, are the ones that seek out roller coasters and other
such thrill rides. They go to amusement parks for the best of both
worlds, experiential thrills without the dangers of actual risk.
This has always been one of the core features of amusement parks
and remains a large element of their attractiveness.
But
no environment is 100 percent safe. Highway and home accident figures
lend ample evidence to this reality. There always exists at least
a minimal amount of risk. It is a battle between control and chaos.
This is when safety truly becomes a feeling. Safety is not a series
of rules, check lists, and cleverly devised programs. It is a feeling.
If someone has the feeling that something is not good, no matter
how many reasons you give him, he will not take that plane, boat,
train, elevator, or amusement ride. How relative can safety be?
The feeling is a mix somewhere between trust and comfort. At the
present time amusement rides offer a unique paradox. They must provide
an impression of risk, while providing the perception of a completely
safe experience. "That is the intrigue of our business. This is
all about the amount of perceived risk we offer without placing
guests in a position where they could be injured even slightly.
As designers, producers, and park operators we have produced an
endless amount of procedures, politics, rules, and standards that
furnish one important achievement: to create and preserve a safe
environment.
This
implies that the total guest experience within a park must be safe.
This is not a question of how to defend our actions in court, or
how many rules and regulations we can come up with. Safety becomes
an impression of the level of trust and comfort we feel with our
actions to keep the amusement rides working while creating an illusion
for the customer; making them believe that they are willing to take
a risk even when they are surrounded by a minimal risk environment.
Go
ahead and make the magic. Create some stimulants in the experiences
our customers will encounter. Put some fire, water, darkness, steep
descents, and animated animals in the path of the guests and allow
them the impression that risk was present as it was for our ancestors
in accounts of ancient times. And as you do this, remember that
there is no other industry in the world that has so successfully
woven together thrill and safety. That is why we are successful.
FUNWORLD
Safety Notes - September 1999
PURCHASING
RIDES
We
have enjoyed the opportunity to travel and meet many IAAPA members
face-to-face this summer while presenting On-Site Safety Workshops.
One question is raised with most every occasion for open discussion.
With all of the safety standards in the world today and considering
the international nature of our business how can we be assured that
the ride we want to purchase will be built to an acceptable standard
for our specific region?
Your
Safety/Maintenance Committee, in conjunction with the IAAPA World
Council, have taken a look at some measures to be considered that
will assist during the preparation of contracts that will increase
the chance for success of your project. In fact, as a result of
an IAAPA Joint Task Group Meeting last year an Amusement Ride Purchase
Contract Guideline has been written. This document is available
through the IAAPA office to assist those members that perhaps do
not have an extensive legal or engineering.
The
material presented in this article as well as the guideline itself
should not under any circumstances be used as a substitute for a
properly written contract. The points mentioned were prepared by
IAAPA members solely to provide informal information relating to
ride procurement. Neither IAAPA nor the writers of this document
are authorized to provide legal advice, business advice, or services
to individual members. Many IAAPA members representing several interests
in our amusement industry have contributed in the formation of this
material with the goal that it will preserve the safety issues that
are of utmost importance to all members. Competent legal and financial
counsel should always be used when making critical business decisions
or purchasing, selling, or leasing anything in the nature of a ride.
TITLE:
A simple heading identifying the document as a purchase agreement
or contract for a specific piece of equipment should be included.
Spell out the buyer's rights concerning the use of the ride's name.
If the buyer expects to have a unique ride, it must be spelled out
that he owns the design of the ride or that no other identical ride
will be sold within a described area for a certain period of time.
Make certain that sponsorship rights, if any, are not interfered
with in any way by the agreement.
CONTRACTING
PARTIES:
Define the "buyer" and "seller" by their legal names and provide
complete addresses. If the seller is an agent for another party,
this fact should be stated. Be certain that all persons who are
assigned responsibilities under the agreement and are considered
parties are listed on the signature page and sign the document.
Make sure that each signatory to the contract is authorized to do
so.
PURCHASE
PRICE, DELIVERY SCHEDULE, PAYMENT PROCESS:
List the purchase price and in general terms what it includes; i.e.,
equipment, spare parts, freight, etc. Set forth all delivery dates
and requirements for documents as to place, manner of delivery etc.
A payment schedule that equates with a deliverable schedule for
each payment should be defined in an attached exhibit. Indicate
the payment process.
PACKING,
TRANSPORTATION, AND INSURANCE:
Define the responsibilities of buyer and seller for delivery of
the equipment. It is very important to be clear as to whom equipment
responsibility rests with at each stage of the contract and to make
sure it is an insured loss.
INFORMATION
NEEDED AND SUPPLIED:
List
all documents the seller is to provide relating to the equipment
and delivery dates for same. Information including but not limited
to the following may be needed to make an informed decision as to
qualified suppliers and will be required for long term operation
of the equipment. Operations and Maintenance Manuals including detailed
descriptions and instructions as to proper operation and maintenance
of the equipment e.g.: theory of operation, operating procedures,
start up and shut down procedures, daily/weekly/monthly/ yearly
maintenance requirements, non-destructive testing requirements,
lubrication requirements, electrical power requirements, number
of operators required, recommended limitations for riders, expected
annual operation/maintenance costs, or life expectancy.
RIGHTS
TO INSPECT AND RECEIVE PROGRESS REPORTS:
Provide in the agreement what rights or obligations the buyer has
to monitor the progress of design and fabrication of the ride. Can
the buyer or his third party inspection representative visit the
factory periodically and inspect the work? Can the buyer receive
written progress reports from the seller?
GOVERNING
LAW:
With
the tremendous amount of international business transacted within
our industry both parties should agree in advance which law will
apply if the parties must litigate a controversy. These are just
a few of the issues that should be considered for inclusion in your
contract documents. For the complete set of guidelines please contact
IAAPA headquarters. We hope that the expectations of the buyers
and sellers around the world will be fulfilled through a better
understanding of each business transaction in our very international
market that is always conscious of providing a safe environment
at all facilities.
FUNWORLD
Safety Notes - July 1999
SAFETY
SEMINARS
As
we are aware, our industry enjoys a phenomenal safety record. In
this fact we should all take pride and realize that we must continue
to seek out training opportunities to improve our knowledge as products
and experiences expand at great speed. What we knew a few years
ago only provides a good foundation with the new legislation and
standards that continue to influence our industry.
Today
we accelerate our customers at velocities that were unheard of only
a few years ago. We drop them 300 feet and safely stop the vehicle
with the use of simple magnets. The safety record we enjoy is a
tribute to design engineers, manufacturers, operators, maintenance
personnel, and especially those suppliers who develop the new technology.
We must also thank our customers who drive the industry to search
for new methods of increasing the thrill without compromising safety.
This
month we will take a look at amusement industry safety related seminars.
Over the past few years IAAPA members have been requesting information
on seminars available in locations close to their facilities. The
purpose for providing this information is not to advertise or endorse
any one program, but to provide information by which individuals
can choose their best options.
Each
year our industry starts out with the AIMS International Safety
Seminar traditionally held in January. This is one of the largest
such seminars and is attended by a unique cross section of professionals
from our industry. It is the one week of the year where amusement
industry press, attorneys, corporate park employees, design engineers,
industry consultants, insurance representatives, maintenance technicians,
manufacturers, mobile industry personnel, regulatory inspectors,
and ride operators and owners share experiences for the advance
and education of all. More than 60 classes are offered, often more
than once during this seminar. Tracks have been specifically developed
for ride and park maintenance, ride and park operations, family
entertainment centers, and inspectors. It is a special week where
students share unique experiences with dedicated professionals who
conduct the classroom sessions and with other students.
This
summer I personally had the pleasure of participating in four international
seminar opportunities. During the third week of May the Australian
Amusement Leisure and Recreation Association (AALARA) held their
annual convention in the Gold Coast region of Australia. During
this four-day event several formal workshops were conducted, including
some dealing with maintenance, safet3ç and signage issues. On June
3-4 the Association of Latin American Attractions and Parks (ALAP)
held a conference in Buenos Aires, Argentina that was attended by
representatives from several facilities in the region. While this
is a young organization, they were well represented by professionals
with a desire to learn about programs that have been successful
within other areas of our industry.
Later
in June the Euro Parks group hosted two IAAPA Safety Seminars in
one week. The first was at Duinrell Park in The Netherlands and
the second in Madrid, Spain. This seminar dealt primarily with safety
awareness at member amusement facilities and the final CEN Draft
for the new European Common Market Countries Amusement Ride and
Device Standard. In July IAAPA in conjunction with the Asian Expo
in Singapore will conduct three days of workshop seminars that will
include a safety element.
From
firsthand experience with these workshops, I can report that the
delegates been very enthusiastic and have raised many interesting
questions. It is a great opportunity for training at a more local
or regional site without the long travel many members must endure
to attend the annual convention workshops.
Many
other seminar/workshops are conducted by qualified professionals
and meet needs of local facilities. The Pennsylvania Ride Safety
Seminar is a three-day workshop with topics ranging from inspection
techniques to the importance of employee training and documentation
in fixed parks and water parks. Senior management within the Pennsylvania
Association assists with the instructional duties to show the support
of member facilities. The OABA annual meeting in Gibbstown, Fla.,
included workshops concerning rider responsibility and similar issues
that the outdoor industry can benefit from. And the World Water
Park Association also has several prestigious workshops at its annual
convention.
Other
closely related industries have similar seminars and cover subjects
paralleling amusement park issues. Seminars held by the ski industry
provide first class training on wire rope issues and difficult evacuation
opportunities. They often cover issues that are regulated by ASTM
F-24 and issues of guest service.
After
our on-site training seminar in Europe, I was approached by a gentleman
who said he had received similar training a few years ago in a workshop
sponsored by the Snow Ski Association.
Making
safety training seminars available at several locations around the
world is a goal of the IAAPA organization. We expect that in the
near future a safety training opportunity will be available in a
location that is convenient for you.
FUNWORLD
Safety Notes - April 1999
IAAPA
ANNUAL SAFETY AWARENESS AWARD
An
annual goal for the Safety/Maintenance Committee is to raise awareness
for safety programs within our industry. We can all be proud of
the safety record our industry possesses but we must never become
complacent. For the past several years the IAAPA Annual Safety Awareness
Award program has encouraged member facilities to share with the
rest of the industry any program that has worked particularly well
for them. Awards have been presented to international amusement
parks, large corporate parks, and FECs.
In
early summer of each year the president and CEO of IAAPA sends a
letter to each member classified with the association as an amusement
facility. Members return their completed suggestions before the
end of September. The submissions selected for recognition are announced
at the annual November convention. Since interest in this program
has grown, it is felt some guidelines should be published to assist
each facility in determining programs suitable for submission.
While
our industry is diverse, in many aspects there are certain common
core values that become part of each organization's business plan.
These primary values become the basis for individual safety and
maintenance programs. It is remarkable that almost any program can
be taken from a facility, large or small, and custom-tailored to
fit the required size of another facility halfway around the world.
Often a philosophy developed at a seasonal facility or FEC can be
adapted to meet the prerequisites of a much larger operation. Therefore,
an additional benefit of this annual program is that all suggestions
are catalogued, reproduced, and made available to attendees of the
annual convention Safety/Maintenance Workshop. These reproduced
suggestion submittals are distributed in addition to the outlines
from the workshop speaker's presentations.
We
welcome all facilities to start preparing the program that they
will implement this season. If you are particularly successful with
a program, we will be awaiting your submission at the appropriate
time during 1999.
Programs
must be original concepts or special adaptations of safety programs
to meet a particular requirement at your facility. The program should
be designed to manage risk of incidences for customers, employees,
or facility assets. The goals of the program that were considered
when it was developed must be stated along with the observed or
measurable results.
Any
quantifiable savings should be stated to demonstrate the success
of your program. Savings do not have to be financial but can be
stated in the amount of employee involvement that was generated
as a direct result of the program. The success of a program is not
measured by the amount of savings generated to the "bottom line"
of the corporation (although this is not an inappropriate objective).
A previously submitted program did not result in profit increases
to the corporation but rather resulted in incentives to employees
through profit sharing, the savings of reduced insurance premiums
due to employee efforts to reduce incidences.
A safety
awareness and risk management program will work best when it has
the support of everyone at your facility. This includes top management,
supervision, seasonal employees, and especially your customers.
When the patrons are made aware that safety is a priority at your
facility they will act in a more responsible manner, as they know
your expectations. In jurisdictions where Rider Responsibility has
been approved there should be signage soliciting patron support.
Many times a good safety record generates apathy within an organization.
When a renewed emphasis is placed on the importance of providing
a safe environment for your employees and guests and to protect
your facility assets your program can be taken to new levels of
achievement.
If
for any reason you are learning about the Safety Suggestion Award
program for the first time through this article and you would like
to submit a program, please contact the IAAPA Safety/Maintenance
Committee office. They will ensure you are included on the mailing
list of invitations for submissions this year. Often the requests
for submissions are not distributed to the interested personnel
within an organization.
We
feel this program provides at least two opportunities. The first
is for your safety suggestion to be recognized for an award at the
annual convention. The second is for your suggestion to be published
in the packet of suggestions distributed at the Annual Convention
Safety/Maintenance Workshop. In addition, there is the opportunity
to pick up a copy of the suggestion packet for your own facility's
use.
The
Safety/Maintenance Committee's goal is to sustain the impressive
safety achievements within our industry. If your facility might
benefit from a program proven to be successful in another location,
the program might perhaps be implemented at a reduced risk. When
any one facility is successful in producing a safe amusement industry
environment, our whole industry receives the benefit through a deserved
elevated safety reputation.
We
will be awaiting the submission of your Safety Suggestion Award
submittal in September of each year.
FUNWORLD
Safety Notes - January 1999
THE COMMITTEE
In this, the debut of Safety Notes, we will start with a brief
explanation of the functions the IAAPA Safety/Maintenance Committee
administers in the course of their year. We will also look at the
demographics of this committee as it endeavors to be representative
of the IAAPA general membership.
One goal for our committee is to raise the awareness of safety
for each member whether an amusement park or attraction worldwide,
concessionaire, individual, or supplier. Our committee members actively
participate in the business matters of our industry and the 1998
Annual Safety/Maintenance Workshop was presented entirely by these
industry professional. Our members actively participate in additional
organizations that promote safety matters for our industry worldwide.
Like most other IAAPA Committees, one duty each year is to prepare
for and present meaningful topics to the diverse members at convention
workshops. When searching for potential topics, we bear in mind
that the vast majority of attendees in our workshops have been employed
in our industry less than six years.
Our committee mission is to "Serve to educate the industry on safety
matters and participate in the American Society for Testing Materials
(ASTM) project." This refers specifically to ASTM committee F-24
that are the regulations specifically for Amusement Rides and Devices.
As our IAAPA membership demographics change, our committee attempts
to select members that are active in worldwide safety regulatory
organizations. The committee has members from large corporate amusement
parks, family entertainment centers, seasonal amusement parks, amusement
industry professionals, and international members. We are very proud
that last fall the IAAPA Executive Committee honored two of our
recent past members for outstanding contributions made to this committee
and our industry. Dick Fussner with 25 continuous years before his
recent retirement and IAAPA past president (1972) Stan Nelson have
both been actively involved with ASTM and IAAPA Safety Committee
since their inception.
The Safety/Maintenance Committee attempts to keep abreast of the
issues that will effect safety or maintenance with all IAAPA facility
organizations. An annual program sponsored by this Committee is
the Safety Suggestion Award. Each year IAAPA member facilities from
around the world are encouraged to explain on an entry form a change
they have made to a program that has produced measurable positive
results. Shared ideas from large and small facilities alike benefit
other member facilities that have experienced a like problem. There
will be a later issue of this column devoted to this beneficial
program.
Our committee meets twice a year, during February in Tampa, Fla.,
and during October in a rotating western U.S. city. The meetings
coincide with the bi-annual American Society for Testing and Materials
(ASTM) F-24 Amusement Rides and Devices meetings. The winter meeting
generally coincides with the International Independent Showman's
and Outdoor Amusement Business Association's annual meetings and
trade show located in Gibsonton, Fla. This is to control overall
committee costs and time away from the primary jobs for committee
members. All U.S. members of this committee are also active members
of ASTM.
In addition to actively participating in the regulation development
for ASTM F-24 this committee also vigorously follows development
of ride safety standards being used around the world. While we may
not always have an active member participating in every case of
standard development, we do keep current with progress to ensure
awareness. In other areas, our industry has expressed concern for
some guidance for an approach to safety and information signage.
While the vast majority of organizations use an underlying theme
for all signs there is an evident lack of consistency in the information
we present. The snow ski industry, which has developed a method
for communicating through the use of selected symbols, can tell
a patron what to expect as they are at the decision point for experiencing
any particular trail. This decision can be made as early as at home
while planning for your ski vacation or as late as a trail choice
on the way down the mountain. The IAAPA Safety Committee, under
the guidance of Boyd Jensen II, has reviewed the current joint IAAPA/WWA
Signage recommendations. To ensure timeliness for today's marketplace
there is presently in draft a recommendation to use three or four
levels of intensity to rate the amusement rides or attractions at
your facility.
In addition to the distinctive symbols being proposed there is
a rating matrix that is quite easy to apply to the rides at your
facility. We hope this gives everyone a brief overview of your Safety/Maintenance
Committee. We should be very proud today that our Amusement Industry
demonstrates an impressive responsibility toward safety issues.
Through this column we will attempt to provide stimulating topics
concerning members from around the world on these subjects.
An
Amusement Industry Professional actively involved promoting Global
Standards for safe practice within our unique business.
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